Monitoring Program


Rescue Service

If you're in or close to in a card brand monitoring program, I'm sure you're racking your brain to get below or stay below thresholds ... 0.9% is so hard to maintain!  Scott and team will get you under threshold fast!

Learn how to beat this unfair system ...

We are only accepting 10 initial clients at introductory rates.

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Video Explainers

Learn from Scott what the programs are and steps to get your chargeback rates down fast and do so while not losing good sales

Slack/Email Access

Slack and Email access to answer questions anytime managed by Scott and his expert team who have all been through these stressful programs

Weekly Calls

Weekly calls with Scott and/or team to discuss individualized solutions and help make sure you're progressing quickly (inc. w/ Premium Plans)

Chargeback Hell

If you just receive a letter or email from your processor informing you that your chargebacks are too high and/or that you're in a processing program, you're not alone! Our founder, Scott Adams, has been there with his own companies and at the side of numerous others from mom and pop shops to fortune 500 companies. Now he wants to help you understand the programs and how to adjust your business to lower your chargebacks for good.

There are lots of programs.  Every card brand has a few plus the alternative payments often have their own too. Visa is often first to flag a merchant in to its Visa Dispute Monitoring Program (VDMP) or the Visa Fraud Monitoring Program.  Mastercard often follows with their Mastercard Excessive Chargeback Program (ECP) or their Mastercard Fraud Monitoring Program (FMP). These have scary names and if it's your first time in one you are probably going to panic, but you will survive, especially if you get some help navigating the system. That's where we come in!  

Let us help you escape from Chargeback Hell!

Monitoring Program Rescue Service

We will work with you to get your company out of the programs fast!  Scott has spent 20+ years helping merchants with these programs and has yet to have one who stuck to his advice not get out of the program.  Scott and team will go over your business with you to find the cause of your issues and help you devise solutions to lower your chargebacks.

The sooner you act the better.  The programs start fining you fast and chargebacks and fraud tend to multiple if not addressed immediately.  We can get you under threashold in a matter of months without losing good sales.  Just let us help!

Not one size fits all

We believe that merchants of all sizes need help with chargebacks, risk and fraud so we tailor our service to each merchant's specific needs.

Premium Consulting

Top features

  • Hands on Expert Help
  • Initial orientation call to start the process
  • Weekly (or more) Zoom calls
  • Expert authored remediation plans
  • Joint calls with you and your processor
  • Individual written plan of attack to get your chargebacks lowered fast
  • Access to our Video and Content Library
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